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Autocandia.com Terms and Conditions
1. MINIMUM RENTAL PERIOD:
The minimum rental period is 3 days.
2. PRICE CALCULATION:
The basic rate is calculated in units of 24 hours, with a margin of 4 hours for the return of the vehicle. The rate for one day will be charged for return beyond this time.
3. METHOD OF PAYMENT:
Payment is made via a secure website using either Visa or MasterCard and in co-operation with Eurobank-Greece, which will also validate your credit card details. Autocandia will verify your booking details and arrange for the due amount to be charged to your credit card. By missing or false booking information the transaction will be deactivated and you will receive an e-mail notification.
4. CANCELLATION:
In case of customer cancellation one month before arrival, 100% of amount already paid will be refunded; up to 2 weeks before arrival, 50% and less than 2 weeks before arrival there will be no refund.
5. CATEGORY OF CAR:
We guarantee the delivery of a rental car within the chosen category. We do not accept reservations for a particular make of car and reserve the right to change the category in exceptional cases.
6. INCLUSIVE: Rates include the following:
a. unlimited kilometres
b. taxes
c. Cars in the categories H, F, G and L carry an excess of 400 Euro for damages incurred by self-caused accidents.
All other categories are without excess.
d. third party liability including insurance for occupants.
i. Death or 3rd party injury
ii. 3rd party material damages
iii. Fire damage
e. theft, and damage caused by theft and vandalism (as long as the renter presents a police report). *Cases of gross negligence on the part of the renter, which lead to theft, damage and vandalism, (e.g. leaving key in the car) prohibit the provision of a substitute vehicle and the refund of original rental charges, and are not covered by insurance.
Sums insured are determined by Greek/European regulations.
f. 24-hour breakdown service. Substitution of the vehicle within 48 hours in case of accident or breakdown. Accidents and collisions are to be reported within 24 hours.
g. additional driver
h. map of Crete
7. ADDITIONAL SERVICES - on request:
a. Tyre and Chassis Insurance at a cost of 3.57 € per day
b. Child Seat 3 € per day, payable on delivery of the vehicle.
8. DELIVERIES AND COLLECTIONS:
TO ALL STATIONS ON CRETE:
i. Free delivery / collection between 07:00 and 23:00 hrs at the airports, ports and towns with Autocandia stations.
Between 23:00 and 07:00 hrs a supplement of 15 € will be charged, which is to be paid directly to Autocandia locally.
ii. Free delivery / collection between 07:00 and 23:00 hrs to / from all hotels and towns within 30 km from the next Autocandia station. Between 23:00 and 07:00 hrs a supplement of 15 € will be charged, which is to be paid directly to Autocandia locally.
iii. For deliveries / collections to / from hotels and towns between 30 km and 100 km from the nearest Autocandia station a supplement of 15 € per journey will be raised; between 23:00 and 07:00 hrs a supplement of 30 € per journey, which is to be paid directly to Autocandia locally.
TO ALL STATIONS OUTSIDE OF CRETE:
i. Free delivery / collection between 07:00 and 23:00 hrs at the airports and our stations. Between 23:00 and 07:00 hrs a supplement of 15€ will be charged, which is to be paid locally.
ii. Delivery / collection to / from hotels or other places (except airports and our stations) is only possible on request and at extra charge. Please contact us at info@beeinnet.com for further information about delivery / collection possibilities and supplements.
9. EXTRA COSTS:
a. If the wrong grade of petrol is filled, the renter will be required to pay for repairs caused by his/her negligence. The sum already paid for a full tank of petrol is not transferable to a substitute vehicle.
b. By loss of the key or remote control, the renter will be required to pay for a replacement. Price is dependant on dealer and make of car.
c. Damage to rims or soft tops and cigarette burns inside the car are not covered by the insurance. Any such damages are to be reported on the signed incidence form when handing back the car. A charge will be raised accordingly.
10. PETROL:
Petrol costs will be paid by the renter. Cars will be delivered with a full tank and are to be returned empty. The cost for the full tank of petrol is to be paid by the client on delivery of the car.
| TYPE | Full Tank (Euro) |
| FIAT SEICENTO | € 38 |
| TOYOTA YARIS | € 40 |
| HYUNDAI ACCENT | € 45 |
| CITROEN C3 | € 47 |
| CITROEN PICASSO | € 60 |
| CITROEN XSARA | € 55 |
| FIAT SCUDO (9 Persons) | € 80 |
| SUZUKI JEEP JIMNY - SUZUKI VITARA | € 40 |
| KIA SPORTAGE | € 53 |
| FIAT MULTIPLA (6 Persons) | € 65 |
| TOYOTA COROLLA | € 52 |
11. MINIMUM AGE OF DRIVER:
For drivers of category A & B cars, the minimum age requirement is 21 years and for all other categories, 23 years. He/she must have held a valid driving licence for at least 12 months.
12. TRAFFIC VIOLATIONS:
Administrative sanctions resulting from traffic violations incurred during the rental period are at the expense of the renter.
13. TERRITORIAL USE OF A RENTAL CAR:
The use of a rental car is without exception only allowed within the state territory of Greece. It is not permitted to take the car out of Greece. By car rental on one of the Greek islands it is generally only permitted to drive the car on the same island. The car may not leave the island. It is not allowed to take rental cars from the mainland to the islands.